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Privacy Policy

This Privacy Notice provides details of the personal data we collect from you, what we do with it, how you might access it and who it might be shared with.

Our Contact Information (Data Controller) 

Cotek Papers Ltd Company Email: dataprotection@cotek.co.uk 

Draycott Telephone: +44 1386700488 

Moreton-in-Marsh 

GL56 9JU 

United Kingdom 

Cotek is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by  which you can be identified, then you can be assured that it will only be used in accordance with this privacy  statement. 

Cotek may change this policy from time to time by updating this page. You should check this page from time to time  to ensure that you are happy with any changes. This policy is effective from 6th June 2018. 

What we do with your personal data 

We process personal data only for the purpose for which they are collected. The purpose is dependent on whether you use only our website, or additionally, our services. If you use our services you are required to register and we collect your personal data. We use this personal data for the provision of the service or the performance of the contract. We may use your personal data for other similar purposes, including marketing and communications, but that will only occur in the case we have your consent or another legal justification for doing so. 

From our Contractors we process and retain personal data for the following purposes and periods, with the applicable legal basis. 

Processing purpose Legal basis Retention period

Site management and security 

we have a contract with the data subject Indefinite in case of legal investigation 

Video surveillance it’s in our legitimate interest (Business operations and due Diligence) 

1 month 

Supplier Management we have a contract with the data subject Until tax or other retention period expires 

From our Customers / Clients we process and retain personal data for the following purposes and periods, with the applicable legal basis. 

Processing purpose Legal basis Retention period 

Sales and Distribution of Products and Services 

we have a contract with the data subject Until tax or other retention period expires 

Customer support we have a contract with the data subject 7 years as per company policy 

Legal and regulatory compliance 

we have to comply with a legal obligation Until tax or other retention period expires 

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Contact management we have a contract with the data subject 7 years as per company policy 

From our Suppliers we process and retain personal data for the following purposes and periods, with the applicable legal basis. 

Processing purpose Legal basis Retention period Supplier Management we have a contract with the data subject Indefinite 

Contact management we have a contract with the data subject Indefinite 

Legal and regulatory compliance 

we have to comply with a legal obligation Until tax or other retention period expires 

Administrative enquiries we have a contract with the data subject Indefinite 

From our Site Visitors we process and retain personal data for the following purposes and periods, with the applicable legal basis. 

Processing purpose Legal basis Retention period 

Video surveillance it’s in our legitimate interest (Business operations and due Diligence) 

1 month 

Site management and security 

it’s in our legitimate interest (Business operations and due Diligence) 

1 year 

What personal data do we collect? 

The personal data we collect depends on whether you just visit our website or use our services. If you visit our website, you do not need to provide us with any personal data. However, your browser transmits some data automatically, such as the date and time of retrieval of one of our web pages, your browser type and settings, your operating system, the last web page you visited, the data transmitted and the access status, and your IP address. 

If you use our services, personal data is required to fulfill the requirements of a contractual or service relationship, which may exist between you and our organisation. 

We collect: 

Photographs together with Identifiers 

Visual Images 

Email, Social Networks 

Location Information 

Name 

Telephone contact details 

How do we look after personal data 

We limit the amount of personal data collected only to what is fit for the purpose, as described above. We restrict, secure and control all of our information assets against unauthorised access, damage, loss or destruction; whether physical or electronic. We retain personal data only for as long as is described above, to respond to your requests, or

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longer if required by law. If we retain your personal data for historical or statistical purposes we ensure that the personal data cannot be used further. While in our possession, together with your assistance, we try to maintain the accuracy of your personal data. 

How can you access your personal data? 

You have the right to request access to any of your personal data we may hold. If any of that information is incorrect, you may request that we correct it. If we are improperly using your information, you may request that we stop using it or even delete it completely. 

If you would like to make a request to see what personal data of yours we might hold, you may make a request from our company website. 

Where you have previously given your consent to process your personal data, you also have the right to request that we port or transfer your personal data to a different service provider or to yourself, if you so wish. 

Where it may have been necessary to get your consent to use your personal data, at any moment, you have the right to withdraw that consent. If you withdraw your consent, we will cease using your personal data without affecting the lawfulness of processing based on consent before your withdrawal. 

Our Supervisory Authority 

You have the right to lodge a complaint with any Supervisory Authority. See our Supervisory Authority contact details below 

The Information Commissioner’s Office 

Water Lane, Wycliffe House 

Wilmslow – Cheshire SK9 5AF 

United Kingdom 

international.team@ico.org.uk 

+44 1625 545 745 

www.ico.org.uk